Testimonials

What others are saying

“They make everything easy to understand and execute.”

"Everyone I speak with is knowledgeable, nice, friendly and helpful. I have asked for various quotes and have secured coverage through this group because of their knowledge, attention to detail and how they make everything easy to understand and to execute. I have referred them to others, also. They always take care of my friends and family that I've referred."

- Dale Gorman

“Carol and the team have been very helpful throughout my 4 years of insurance with them.”

"When my homeowner policy was cancelled because of being in a fire zone, Carol of Marlen Paoletta's Burbank, CA office helped getting me a CA Fair Plan and an additional liability insurance plan. Carol and others at this office have been very helpful in the 4 years I have had insurance with them."

- Judy Campbell

“The Paoletta team is always very receptive and helpful.”

"The Paoletta team is always very receptive and helpful. When we switched our parents house from their trust to ours the former carrier could no longer cover the property. Marlen immediately went to work to get us covered utilizing 2 policies and Carol has been great keeping us up to date.

Great company to work with!"

- Carmela Bass

“Life happens and I always get immediate attention to my needs.”

"The Paoletta group has always been here for me. I have had Farmers for about 30 years. Life happens and I always get immediate attention to my needs. My family depends on them. We appreciate you!"

- Kreg Asplund

Book a call

Hear From Our Clients

We ensure the quality

At Paoletta Insurance Agency, our clients are at the heart of everything we do. We’re proud to serve families and businesses across Burbank and beyond with personalized coverage and outstanding service. Here’s what some of them have to say:

Terence Curren

My longtime agent in Burbank retired. He recommended Marlen's office and I have been very pleased with the service from her great team. In these days, when insurance is so painful in California, I appreciate feeling like the team is looking out for me.

Rocco Romano

Wow! What great customer service! I had an urgent request. It seemed not possible but Vito made it happen. I am thankful that Vito is so knowledgeable and professional and knows how to achieve results for his customers! Great job and thank you.

Pauline M. Gray

Carol provided much needed support and encouragement. She showed empathy when I needed it most after losing my home in the Eaton Wildfire. She is always available to help and provided accurate information.

Renata Degidio

The Farmers Paolette team is amazing. They always review my policies to make sure everything is on point. Vito is well informed and makes sure all goes smoothly if there is an issue.

Doris Marmaseda

Very professional. On top of all matters. Very knowledgeable about the insurance industry. Have been with company for over 25 years.

Rosina Jacobs

Carol and Marlen have always been more than helpful. They have both stayed on difficult situations to a positive conclusion. We could not have managed without their help and contacts. Highly recommend their services.

Book a Call

Frequently Asked Questions

1. What types of insurance do you offer?

We specialize in Home, Auto, Life and Commercial Insurance, creating personalized coverage packages to meet your needs and budget.

3. Can I bundle my Auto and Home insurance?

Yes! Bundling will save you money and make managing your policies simpler. We’ll help you find the best bundle for your needs.

5. How quickly can I get a quote?

In most cases, we can provide you with a personalized quote the same day you contact us.

2. How do I know which insurance plan is right for me?

Our team will review your unique situation, explain your options clearly, and help you choose a plan that offers the right balance of coverage and cost.