Privacy Policy

Paoletta Insurance Agency is an authorized agent of Farmers Insurance Group. We provide Auto, Home, Life, Commercial, and related insurance services. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or agency.

We may collect the following categories of information:

-Personal Information: Name, address, phone number, email, date of birth, driver’s license, Social Security number (when required for quoting/underwriting).

-Insurance Information: Policy numbers, claims history, property details, vehicle details, and beneficiary information.

-Financial Information: Payment method, billing information, bank or card details (if applicable — usually handled directly by Farmers or authorized vendors).

-Digital Information: IP address, browser type, device information, cookies, and usage patterns.

We use your information to:

-Provide insurance quotes, applications, and services;

-Service and maintain policies with Farmers Insurance Group;

-Communicate with you via email, phone, or text (with your consent);

-Process payments through authorized third-party vendors;

-Assist with claims and customer service requests;

-Meet legal, regulatory, and compliance requirements.

We may share your information only as permitted by law and consistent with Farmers’ compliance standards:

-With Farmers Insurance Group and its affiliates for underwriting, servicing, and claims handling;

-With authorized third-party service providers (e.g., quoting platforms, payment processors) who assist in delivering services;

-As required by law, regulation, subpoena, or government request;

-To protect against fraud, unauthorized transactions, or suspected illegal activity.

We do not sell your personal information.

If you are a California resident, you have the right to:

Know what categories of personal information we collect, use, and share;

Access a copy of your personal information;

Request Deletion of personal information, subject to legal and contractual obligations;

Opt Out of sale of personal information (not applicable, since we do not sell personal data);

Non-Discrimination for exercising privacy rights.

To exercise these rights, contact us at [email protected] or call 818-842-2588.

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features may not function properly.

We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is 100% secure. We encourage you to use strong passwords and safeguard your account credentials.

This Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

By submitting information online, you consent to receive communications and records electronically to the extent permitted by law and the federal E-SIGN Act.

We retain personal information only as long as necessary to provide services, meet legal requirements, and support Farmers’ business needs.

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” above. Continued use of the Site means you accept the updated Privacy Policy.

For questions or privacy requests, contact:

Paoletta Insurance Agency

Burbank, California

Phone: 818-842-2588

Email: [email protected]